Nervovive, we are committed to safeguarding the
privacy of our UK-based customers. This Privacy Policy outlines how we collect, use, and protect
your personal information when you visit our website, purchase our products, or interact with
our services. We understand the importance of data privacy and aim to provide a transparent
explanation of our practices, ensuring compliance with UK data protection regulations, including
the Data Protection Act 2018 and the UK General Data Protection Regulation (UK
GDPR).
Information We Collect
When you use our website or
purchase Nervovive products, we may collect certain personal information to provide you with the
best possible service. This data may include:
Personal Details: Name,
address, email address, and phone number, collected when you make a purchase, register an
account, or sign up for our newsletter.
Payment Information: Credit or
debit card details, processed securely through trusted third-party payment providers to ensure
your transactions are safe.
Browsing Information: IP address, browser
type, and cookies to enhance your user experience and provide relevant content and
offers.
Communication Preferences: Data related to your preferences on
receiving marketing communications, offers, or updates about Nervovive.
How We
Use Your Data
We use the information collected from you in the following
ways:
Order Processing: To fulfill and deliver your orders for Nervovive
products and provide updates on your purchase.
Customer Support: To
respond to your inquiries, provide support, and resolve any issues you may have with our
services.
Marketing and Promotions: With your consent, we may send
promotional materials, newsletters, or special offers related to Nervovive that may interest
you. You can opt-out at any time.
Website Improvements: To analyze and
improve the functionality of our website, ensuring you receive the best online experience
tailored to your needs.
Data Protection and Security
We take the
security of your personal data seriously. Nervovive employs industry-standard security measures
to protect your information from unauthorized access, loss, or misuse. Your payment details are
handled by trusted third-party processors, ensuring that your financial data is secure during
transactions.
Data Sharing and Disclosure
Nervovive does not
sell, trade, or share your personal information with third parties for marketing purposes. We
may share your data with:
Service Providers: Trusted partners who assist
in order fulfillment, payment processing, website hosting, and other business
functions.
Legal Obligations: If required by law, we may disclose your
personal information to comply with legal processes or protect the rights, safety, or property
of Nervovive, our customers, or others.
Your Rights
Under the UK
GDPR, you have several rights regarding your personal data:
Access:
Request a copy of the personal information we hold about
you.
Correction: Request corrections to any inaccuracies in your
data.
Deletion: Request the deletion of your personal data when no
longer necessary for the purposes it was collected.
Restriction: Request
the restriction of data processing under certain
circumstances.
Objection: Object to the processing of your data for
direct marketing purposes.
Data Portability: Request a copy of your data
in a commonly used format.
To exercise any of these rights, please contact us at [insert
email/contact details].
Cookies and Tracking Technologies
Our
website uses cookies to enhance your browsing experience and provide personalized content. You
can choose to disable cookies through your browser settings, though this may impact certain
features of our site. For more information on how we use cookies, please refer to our Cookie
Policy.
Changes to Our Privacy Policy
Nervovive reserves the
right to update this Privacy Policy as needed to reflect changes in our practices or UK
regulations. Any updates will be posted on our website, and we encourage you to review this
policy periodically to stay informed.
Contact Us
If you have any
questions or concerns about our Privacy Policy, please contact us
at:
Email: [email protected]
This Privacy Policy applies
specifically to our UK customers and is designed to ensure the highest standard of data
protection and transparency for Nervovive users.